Frequently Asked Questions

For most projects, we can schedule a start date within 2–5 business days. Emergency plumbing and drainage services are available much sooner — often the same day.

Absolutely. We serve homeowners, villa owners, landlords, property managers, and businesses of all sizes across Canada — residential and commercial.

Yes. Every OZ technician is experienced, professionally trained, and background-checked. Your property and your family are in safe, trusted hands at all times.

We operate across Canada, with primary coverage in Ontario and surrounding regions. Contact us with your location and we will confirm availability and scheduling in your area.

Yes. All our workmanship is covered by a warranty. The specific duration varies by service. We will outline your warranty terms clearly in your project agreement before work begins.

Yes — and this is one of our biggest advantages. You can renovate, paint, fix plumbing, and address drainage all with one trusted team. No juggling multiple contractors or timelines.

Your satisfaction is our commitment. If any aspect of the completed work does not meet the agreed standard, we will return and rectify it at no additional cost — no arguments, no delays.

Yes. For clients who want ongoing peace of mind, we offer preventive maintenance plans covering regular inspections, drain cleaning, plumbing checks, and more. Ask us for details.

We accept bank transfer and cash. Full payment terms — including any deposit requirements — are outlined clearly in your project agreement before any work begins.